Refund & Cancellation Policy
Clear information about your rights, responsibilities and our practices.
def build_future(learner):
learner.think()
learner.solve()
return learner.create()✓ future_maker initializedRefund & Cancellation Policy
This policy explains how requests involving admission fees, tuition, cancellations, transfers and undelivered services are reviewed. The final invoice or enrolment confirmation may include programme-specific terms.
1. Review before payment
Before paying, confirm the pathway, course, duration, batch schedule, delivery format, fees, applicable tax, included support and technical requirements. Ask for clarification if any part is uncertain.
2. Admission and onboarding components
The admission payment may include assessment administration, counselling, orientation, onboarding, account setup and the first month. Any portion identified as non-refundable will be disclosed before payment, subject to applicable law.
3. Cancellation by a learner
Cancellation requests must be submitted in writing to info@csprepnepal.com with the learner’s name, programme, payment reference, reason and requested resolution. The date the complete written request is received will be used for review.
4. Started and delivered services
Amounts relating to assessments, resources, classes, mentoring, onboarding or other services already delivered are generally not refundable. Non-attendance does not automatically create a refund right.
5. Future unused tuition
Where tuition has been paid in advance for a future undelivered period, an eligible refund, credit or batch transfer may be considered after deducting delivered services, stated non-refundable components, transaction charges and any lawful administrative amount disclosed in advance.
6. Batch transfer or deferral
A transfer or deferral may be offered instead of a refund when seats, curriculum timing and learner readiness allow. Approval is not automatic and may be limited to one transfer or a specified validity period.
7. Cancellation by us
If we cancel a paid service and cannot provide a reasonable replacement, eligible fees for the undelivered portion will be refunded or credited. We are not responsible for indirect costs such as devices, internet, travel or lost time unless required by law.
8. Processing
Approved refunds are returned through a reasonable available method after verification. Bank or payment-provider processing times are outside our direct control. Applicants should retain receipts and written confirmations.